LinkedIn activity reports
complete
Abram
HubSpot provides activity reports on things like email, phone calls, and meetings. Would be nice to have a similar report for LinkedIn activity.
When LinkedIn messages are logged into HubSpot they are now stamped(credited) to the appropriate person. Managers can now use a note activity report as a way to measure LinkedIn activity.
Other ideas:
-Create a LinkedIn-only activity report. Currently HubSpot does not allow this.
-Update the 'last contacted' property when a LinkedIn message is logged.
Abram
Merged in a post:
Log LinkedIn messages as email
J
Joe Olsen
Log LinkedIn messages as email will allow us to track LinkedIn activity via email reports.
Abram
complete
Abram
Hi Guys, any additional ideas or feedback on this topic before I mark it as complete?
A
Anna Campbell
Hi, we've had to disable linkedhub due to security concerns raised by HubSpot on 24th June. Has there been any update on that?
Abram
Anna Campbell:
Hi Anna, LinkedHub is still up and running and secure. You can see my response to HubSpot's email and ask questions about it on this thread:
Abram
Hi Guys, LinkedHub now stamps(credits) notes to the appropriate HubSpot team member.
This does not satisfy the exact request made here but it can be used to achieve the same goal which is to track LinkedIn activity.
To know a team members LinkedIn activity you need only to run a note activity report. There is one bit of setup, however. Details in this video:
J
Joe Olsen
Abram: Sweet!! Now if we could only get a custom engagement type :)
Abram
Joe Olsen: So very true 👍
Abram
Hi Guys, the first release for note stamping is ready.
Details in this video: https://drive.google.com/file/d/1eJZbnTMDUhYwv0_3Fj54SeLKbOp1Rvwn/view
If you don't see the new design in the team page simply update the LinkedHub chrome extension.
Abram
Hi Guys, we are now looking into this feature request with more detail.
We are able to stamp notes(slightly different then 'associate with' feature).
This will accomplish the primary goal which is to see employee note activity within reports/dahsboards.
This raises a question, however. Do you only want to stamp(give credit) for outbound messaging or should we also give credit for replies/inbound messaging?
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Anna Campbell
Abram: Hi,
That’s great news! Would also be good to see for the replies/inbound messages provided we are able to differentiate them from the outbound. This will help to asses split testing on message content.
Let me know if you need anything else!
Anna
Abram
Outstanding, thanks for the input guys.
Abram
Merged in a post:
Log LinkedIN messages as emails
D
Don Finley
Logging messages as notes in hubspot is cool but it doesn't update the 'Last Contacted' field in hubspot.
If messages for the contact could be created as emails in hubspot, this would update the 'Last Contacted' field.
Abram
Thanks Don, this is a very good point. I am going to add your post and vote into the larger existing request for this feature.
D
Don Finley
Abram: thank you, having this would help our flow a ton!